Hello everyone.
I recently bought a refurbished refrigerator from a large retailer in the midwest and they delivered it no problem while taking away my old one.
I just found out that the cooling system in it doesn't work so I went back to the store to see what they could do about it. I had bought the extended warranty and had them deliver it to me, so they had said they would just replace the one I just bought.
The catch is that they ran out of any refrigerators in our price range, so I would have to pay the difference and pay again for the delivery service.
I never faced this situation before with a retailer so I really don't know how to handle it, I've requested someone to come in and to try to repair it through my warranty, but they have already said that it probably won't be fixable for a reasonable price and that we would probably be back at square 1. I told them to send one anyways and we would handle that bridge when we cross it.
Is there anything I can do from a legal stand point to get another working refrigerator of equal value?
TL:DR
Bought new refrigerator, they took the old one, new one is broken, store wants me to spend a lot more money on a different one.
Thank you for anyone that reads this!!
Submitted May 14, 2016 at 12:07AM by ltj10 http://ift.tt/1TbrZ8U legaladvice
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