Maybe unlike other requests, but this seems like a good place for this request.
There's a management 'truism' that essentially boils down to 'don't preach to the choir'. I think it has a spiffy name like the ________ effect, or something, but I don't know what it's called.
Basically it's the idea that, say you're a manager and somebody always leaves the refrigerator door open in the break room or whatever, and you happen to know it's always the same person and who that person is, a bad manager might send out an email to the whole team asking people to be careful with the fridge door, maybe to try to avoid confrontation with this person. But the idea is this is a bad thing because people who don't have this problem will worry about it when they really don't need to be worrying about it, and the guy who needs to change his behavior maybe doesn't realize it applies to him, or maybe he's too much of a jerk to care, so the problem doesn't get solved and everybody else feels lectured even though they don't need to be. And so the manger sends more and more emails getting more and more serious in tone. When the whole thing could just be avoided by being direct and having a serious conversation with the 'problem' guy. Obviously you can extend this to much more serious problems if this example seems super contrived.
I might be completely butchering this principle, which is why I want to read about it but I don't know what it's called. Can anybody help? Thanks
Submitted November 24, 2017 at 01:01PM by rakkamar http://ift.tt/2B89ct8 tipofmytongue
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