I was working in a call center (tech support for one of those extended warranties), and we got a really odd call. Seems that this lady had put her sub sandwich on top of her computer, which warmed it up, and the sandwich went bad. This customer called up demanding a replacement.
Of course, a computer warranty would never cover something like this, so naturally we resisted. The issue escalated nastily. It turns out, however, the store that sold her the computer also sold refrigerators, and the warranty paperwork they gave her was for such an appliance, and did cover food spoilage.
We did end up replacing her lunch but she won't be getting any help with her computer. So she spent over $100 to get a $5 sandwich replaced.
td;dr: It doesn't pay to be nasty
Submitted January 16, 2016 at 12:15AM by chipoloniusrex http://ift.tt/1n15078 talesfromtechsupport
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