The other day, I was told the HDMI connection on our fancy, expen$ive video training system was not working and had not been for a month. However, today it was needed in about 30 minutes for a class.
I moseyed on over to the training room to check out the problem. I plugged my laptop into the HDMI cable and verified its failure. I opened up the back of the cabinet and spotted the problem in seconds.
We paid a handsome, nay obscene, sum of money for the installation and use of this video system...far more than the quality of work shows. Inside this cabinet smaller than half a refrigerator, I found the other end of said HDMI cable plugged into a media gateway. All three feet of it. With no attachment anywhere inside the cabinet to prevent strain on the connections, the plug had been jerked sideways enough it had come disconnected and destroyed the plug in the media device. Now, the media gateway needs to be replaced.
The worst part?
The HDMI cable running the two feet from a PC was 8 feet long and coiled up in a neat, pretty cool in the cabinet.
Sigh....
Submitted December 15, 2014 at 10:00AM by captmac http://ift.tt/1stuZGo talesfromtechsupport
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