May Tag Ice Maker freezes up - trouble shooting help please appliancerepair

Hi folks.

The ice maker in my May Tag top mount refrigerator is doing a weird thing, it is making ice in the metal tray, but the ice is frozen solid to the tray. Therefore, when the plastic tines or forks go to rotate to dump the ice, they just can not make it budge. It is stuck in there good.

I do not know how this ice maker works, but I'm guessing there is something to heat up the metal tray slightly to get the ice unstuck from the metal tray/mold so that it will swoop the ice out?

Is this just a 'dead ice maker' situation or are there some things I can troubleshoot, parts I can replace?

I have a digital multi-meter and plenty of hand tools.

Thank you for any advice/tips.

parts numbers, details and photos(linked) below.

links to photos of ice maker

writing on the label of the icemaker itself, under the cover :

1st line : 185 W-115 - 60 HZ

2nd line : IM # HR-106 W10190978

3rd line : Customer JW626687 12/23/11 IM 13

refrigerator info. if that is helpful :

May Tag

Top Mount Refrigerator TM-1

May Tag

Newton, IA USA 50208

model number : MTB 2155 ARW

Rev. No. 10

Submitted January 01, 2018 at 02:16AM by HouseofWoogeroo http://ift.tt/2Ci4ez3 appliancerepair