I placed insulin pens in a refrigerator in a hotel. Within an hour or so, they froze, as we discovered when getting out a water bottle placed there at the same time, which was also frozen. Frozen insulin cannot be used and I had to get a new prescription. The insulin is expensive, about $1000 to replace (minimum prescription), plus I've had to do without my insulin for the next day since the pharmacy had to special-order it.
The hotel is saying it was my fault for not checking the temperature setting on the frig, and is trying to deny a claim. I have no pics of frozen insulin but I do have records of calling the doctor for a new script, calling the insurance company to get a replacement, and the local pharmacy to get the replacement. Insurance is covering most of the cost (I have another $30 co-pay) but it seems unreasonable that my insurance has to cover it and not the hotel's. What can I do?
Submitted February 01, 2018 at 09:37AM by mel_cache http://ift.tt/2DQDKS2 legaladvice
